The platform

The operating intelligence layer for restaurant groups.

Razberry captures feedback from across the guest and team experience, flags what needs attention, and helps your teams act - with clarity, ownership, and speed. Not just a dashboard. Not just a review platform: a system for seeing what matters, deciding what to do, and making sure it gets done - across every location.

How it worksone continuous loop - every venue, around the clock

The loopgets sharper
over time

the loop

Inside Razberry

Four modules. One improvement loop.

Razberry connects the signals, the analysis, the action, and the follow-up - so improvement becomes part of how your restaurants run.

Module 01Our signature

Your brand, in your guests’ hands.

The portal is where guests interact digitally with your restaurant - and it’s the heart of how Razberry sees them. Fully branded and built around each venue, it lets guests rate a visit, answer quick surveys, explore the menu, and respond to your events and offers - all from their own phone.

Rate & reviewOne tap, right after a visit

Surveys & pollsMenu tests, NPS, quick pulses

Interactive menuBrowse, favourite, pre-decide

Events & offersRespond, RSVP, redeem

Return & loyaltyReasons to come back

Their own phoneQR / NFC - no app to install

Every tap is captured and structured, then fed straight into Razberry - so feedback collection is smart from the very first interaction.

Live guest portalBranded per venue

Example: Welcome, survey and return-intent screens - fully themed to the restaurant, on the guest’s own device.

Module 02Front-line intelligence

Your team sees it first.

Your floor staff notice guest experience before any review does - a slow pass, a cold dish, a table that never settled. Staff signals turn those first-hand observations into structured, trackable intelligence, captured with templates built around how your venues actually run.

Custom templatesSignal types built for your ops

Assign ownersEvery signal gets a name

Tasks & statusTracked to follow-through

Themes & trendsWhat recurs across venues

ResolutionsProof it actually closed

HQ dashboardCustomizable, per role

HQ follows progress, recurring themes and resolutions across every venue from one dashboard - and every signal feeds the same improvement loop as guest feedback.

HQ signals dashboardCustomizable per role

Example: open, in-progress and resolved signals across 9 venues - owned, tracked and themed in one HQ view.

analytics

Module 03

Analytics

Ratings, topics, return intent and location consistency - tracked over time, compared across venues, and explained, not just charted.

So you know which venues to focus on this week - and why. Instrumental to protecting your revenue.

PATENTED RAZBERRY TECH

malina - your agent

Module 04Coming soon

Malina - your agent

Malina works out why a number moved and brings you what to do. She handles the safe work and brings the big calls to you for one tap.

So the work gets done - not just measured.

PATENTED RAZBERRY TECH

Meet Malina - Razberry's agent

Coming soon

Knowing what happened is history. Knowing what's happening is monitoring. Knowing why - and what to do now - is intelligence.

Malina is the agent inside Razberry that detects patterns, explains why they matter and drafts recommended actions. Your team controls what is approved, assigned, sent or changed.

Let Malina guide you through the most important signals and insights - she watches every signal across your restaurants, works out why a number moved, and brings you what to do - handling the safe work herself and bringing the big calls to you for one tap.

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Malina· agent

watching · 9 venues

Any dishes that need my attention this week?

Ask Malina anything…

It compounds

The longer it runs, the smarter it gets.

Razberry learns from every signal, every action, and every outcome. The more you use it, the better it knows your guests, your venues, and the way your team works. Over time, Razberry becomes your living operating memory: what guests care about, where issues repeat, which fixes worked, and what standard each venue should hold.

Weeks in

It learns your guests

Your regulars, your dishes, and the topics that actually move your ratings - Malina tunes to what matters in your rooms.

Months in

It learns your operation

Your venues, shifts, and where issues recur. Findings get sharper and false alarms fade as the picture fills in.

Over time

It learns your standards

The fixes that worked become your playbook. Malina takes on more of the routine herself - always with your approval.